Privacy notice.

This notice explains how African Energy Enterprises (Pty) Ltd ("we") handles personal information you submit through this website, in line with the Protection of Personal Information Act 4 of 2013 (POPIA).

What we collect

When you submit an enquiry we collect the details you provide: your name, company, email address, telephone number and the commercial information in your enquiry (such as product, volume, location and timing).

Why we collect it

We use this information only to respond to your enquiry, prepare commercial proposals you request, and maintain a record of our business correspondence.

Cookies

We group the cookies and similar browser storage used on this site into four categories. Only essential cookies are used unless you choose otherwise, and you can change your choice at any time using "Cookie settings" in the footer of every page.

Essential. Needed for the site to work, for example to remember your cookie choice. These cannot be switched off. We also count taps on our WhatsApp, phone, email and quote links, without cookies and without recording who you are or your IP address.

Announcements. To show announcements and specials that apply where you are, the site may send your internet (IP) address to IPinfo to find your country and, in South Africa, your province. We do not store your IP address. Your browser remembers the result for a week, and which announcements you have already seen, so they are not shown again. Views and clicks on announcements are counted without cookies and without recording who you are.

Functional. Remember your preferences and, if you submit an enquiry, your name, company, email address and telephone number on your device, so the form is pre-filled next time. This information stays in your browser and is deleted if you switch functional cookies off.

Analytics. Google Analytics 4 and Microsoft Clarity help us understand how visitors use the site: pages viewed, time on page, device and browser, approximate location (country or city), and how people scroll and click. Clarity may record anonymised sessions of how pages are used; text typed into forms is masked. We use this only to improve the website.

Marketing. Google Ads, Meta (Facebook) and LinkedIn may set cookies to measure how our advertising performs, for example whether an advert led to an enquiry, and to show you relevant adverts on their platforms.

Google, Microsoft, Meta and LinkedIn process this data under their own terms and privacy policies.

Sharing

We do not sell personal information. We may share it with service providers who help us operate this website or respond to your enquiry, under appropriate confidentiality obligations, or where required by law.

Retention and security

We keep enquiry information only as long as needed for the purposes above or as required by law, and apply reasonable technical and organisational safeguards to protect it.

Your rights

You may ask to access, correct or delete your personal information, or object to its processing, by emailing info@africanenergysa.co.za. You may also lodge a complaint with the Information Regulator of South Africa.

Contact

African Energy Enterprises (Pty) Ltd, 23 Impala Road, Chislehurston, Sandton, 2196 · +27 11 883 9999 · info@africanenergysa.co.za

Our Information Officer is Mr Reddy, Chief Executive Officer. Requests relating to personal information may be addressed to him at info@africanenergysa.co.za. See also our regulatory information and terms of use.